STORE POLICY
PRIVACY & SAFETY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from kstudiokiara.com
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
AGE RESTRICTIONS
By using this site, you specify that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have consented to any of your minor dependents using this site.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at kiarasince2020@gmail.com
TERMS AND CONDITIONS
Incase of any exchange, the customer is requested to inform us about the same within 2 days of delivery. We accept the exchange within 15 days of the registered request and hold the right to not accept the products incase received in a damaged condition or after the given time.
- The cost of return / exchange if any have to be borne by the customer. Request you to discuss on instagram/whatsapp before confirming your orders. For any assistance you can write to us on kiarasince2020@gmail.com
- The products should be in unused condition. Studio Kiara holds all rights to not accept the products incase they are used or damaged by the customer.
- We only accept exchange / return of product once and within 2 days of the goods received by the customer.
-Studio Kiara will not be responsible for the loss of products sent by you and will not accept the products incase the outer packaging is damaged or the seal is broken.
- We do not guarantee availability of the same product in the desired color. Exchange will entirely depend on availability of products. Requesting you to please check before requesting an exchange.
- Any or all products on clearance are not eligible for an exchange or return.
- Exchange and return are not applicable on International orders.
- We do not follow a refund policy and do not offer a refund on any orders. However you can ask for a credit note that will be valid for a period of 6 months from the date of issue and will be exclusive of the shipping charges.